A number of weeks in the past, plenty of Canon 1D X Mark III customers began reporting that their cameras had been freezing at mid-burst, making them unusable for any type of high-speed images. Canon has now confirmed the issue, discovered a workaround, and is getting ready a firmware repair.
The issue first appeared in early March, when photographers like Hamilton Pytluk observed that their new $ 6,500 cameras would merely cease working, shut down, and restart whereas capturing. in excessive pace burst through the optical viewfinder. Pytluk captured the issue in a video, exhibiting how the digicam ought to actually reboot earlier than resuming capturing:
Two weeks later, Canon formally confirmed the issue, explaining that it was attributable to an issue with the digital degree.
"When the digicam is used with the digital degree set to" Show "within the viewfinder show, in uncommon instances the digicam could not function usually when utilizing the AF-ON button or set off, "says the Canon Service Discover. “A brand new firmware model is deliberate for early April; as soon as the brand new firmware is prepared we’ll make an announcement on our web site. "
Till this firmware replace went on-line, Canon additionally shared a workaround, telling customers that they’ll merely "use the" Disguise "setting for" Digital Stage "within the "Viewfinder Show" menu setting, and this could repair the issue for now.
It’s good that Canon is so fast to undertake issues like this. A firmware replace has already been launched for the slight focus problem that was found with the corporate's RF 70-200mm f / 2.eight lens, and it now seems that the 1D X Mark III will get its personal patch inside the subsequent week or two. .
To learn the complete service discover by your self, go to the Canon Assist web site.